One more blacklist issue which sucks
>hi roller support > >one of our subnets got blacklistet by you 92.xxx.xxx.xxx >we had problems sending mails to this destinations: >firstname.lastname@example.org > >please delist > >SNIP [ postfix maillog was here ] SNIP > >kind regards > >PS: >I could not send you mails from our offical server because it's >blacklistet >too and you've got no webbased delisting form, your forum does not >provide >the option to create an account and your customer portal has many >shiny >fields to fill in but no options for the rbl >this should not be the way how a blacklist should run
The answer was brilliant 🙂
That list is hand-assembled of addresses/networks that have directly spammed our role accounts (support@, abuse@, sales@, or billing@). It's not anything automated. I've removed it for now, but if we start getting spam from the enclosing network again it will likely end up on the list again. The forum accounts were disabled due to excessive spamming unfortunately
Have fun with blacklists which sucks!